Terms and Conditions
CuteCircuit Ltd. (hereafter also: “CuteCircuit” or “we” or “us”) is responsible for the processing of your personal data obtained via the CuteCircuit website (hereafter also: “our website” or “the website”). By using the CuteCircuit website, you are deemed to have full knowledge of these terms and conditions and to accept them. We advise you to read them carefully and keep a copy of them. If you do not agree to be bound by these terms and conditions, please do not use the Website.
Privacy
CuteCircuit does not share your personal information with any other party. Any personal information you provide through the CuteCircuit website, including email address, mailing address and phone number, will be used only for the purpose of providing you with information about our products and will not be shared with any third party.
CuteCircuit Website
Copyright
All material accessible on this Website is protected by copyright. You may view website pages on screen and may print or download extracts of them for your own personal use.
You may supply a copy of any such extract to any third party provided that:
- the extract is for their own personal use
- the extract is not supplied as part of, or incorporated in, another work, website or publication
- the extract is not supplied either directly or indirectly in return for commercial gain
- the third party is made aware that the source of the copy is this Website and that these terms and conditions apply equally to them.
No part of this Website may be reproduced, transmitted to, or stored on any other website in any other form of electronic medium without CuteCircuit’s express written consent.
Availability of the website
We will use our reasonable endeavors to provide you with a prompt and continuing service. We do not, however, warrant that the Website or the service it provides will continue uninterrupted or without delay or that it will remain unchanged.
Content of the website
While we will use our reasonable endeavors to ensure the information contained in the Website is correct and reliable, no warranty, either express or implied, is given as to the accuracy or completeness of that information.
General information
This website is owned and operated by CuteCircuit Limited, trading as CuteCircuit. The company is registered under the Registrar of Companies in England and Wales under Company Number 000000.
If you have questions relating to our terms and conditions, you may contact us by email using the contact information listed below.
Ownership of rights
Ownership of all rights, including copyright, relating to this website is vested with CuteCircuit. Any use of this website or its contents, including copying or storing it or them wholly or in part, other than for your own personal, non-commercial use, is prohibited without the permission of CuteCircuit Limited. If you wish to use images and text for press articles or blogs please contact us so that we can provide you with any information you might need, thank you.
CuteCircuit Store
Acceptance of your order
All orders are subject to acceptance and availability.
Orders placed by you are an offer to purchase and will be accepted by us subject to stock availability at the stated prices, and subject to your payment having been received by us in full. We require full payment for the goods before your order can be accepted. Once your payment has been received by us, we will send an email to your stated email address to confirm our acceptance of your order. Upon acceptance of your order, dispatch will be arranged to your address. Completion of the contract between you and CuteCircuit will be perfected when we dispatch the goods to you. The sale contract is concluded in London, England, and the contract language is English.
We will be pleased to accept orders provided that they are for the personal, non-commercial use by our customers. We will not accept orders which are intended for resale or distribution for commercial purposes, without prior agreement. The resale of any products purchased on the CuteCircuit website without the express written agreement of CuteCircuit , is not permitted. If you are a distributor please contact us to access the Distributor area, where you will be able to find the Terms and Conditions for becoming an official CuteCircuit Product Distributor, thank you.
Acknowledgement of your order
Provided you have supplied us with your correct email address, we will notify you by email as soon as possible to confirm receipt of your order.
Availability
All items are subject to availability. In the event that the item you wish to purchase is not available, we will email you immediately to inform you. If your order is delayed because we are awaiting supply of stock or for any other reason, we will make every effort to keep you informed and discuss revised delivery timing.
Prices
Prices and offers are valid as advertised and may change from time to time. The GBP price of an item is inclusive of UK VAT.
Payment
Payment can be made securely online by Visa, MasterCard and Maestro cards. All credit/debit cards are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. In the event that your card authorization and validation is declined, we reserve the right to cancel your order.
By submitting an order to us through our website you represent and warrant the payment details provided on your order are valid and correct and when your order is accepted and processed by us, payment will be made in full. If you are using your parents credit card please make sure that they know it beforehand, thank you!
Delivery
Once your credit card has been approved, your order will be dispatched from London by our contracted courier company or via post. Dispatch will be made to your stated delivery address and a signature might be required upon delivery to ensure safe arrival (depending on your chosen shipping method).
Standard delivery for UK (including the Channel Islands and Northern Ireland) orders is 2-3 working days. If you have ordered several products we may deliver these products on different days at no extra cost to you. Standard delivery cost with Royal Mail is free! However, you can also choose among other private couriers that might provide faster shipping at extra cost for your convenience. The shipping cost will be added to your purchase. Free shipping with Royal Mail is not insured. If a package is lost in transit by Royal Mail CuteCircuit will not be able to provide a refund and you will need to contact Royal Mail directly.
To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we or our delivery agents need to contact you.
Insurance
Depending on your chosen shipping method, the goods which you order might be insured by us or by our agents while in transit and up to the point of delivery to your address. You will be asked to sign for the goods on arrival at which point responsibility for your purchased goods passes to you.
Free shipping with Royal Mail is not insured. If a package is lost in transit by Royal Mail CuteCircuit will not be able to provide a refund and you will need to contact Royal Mail directly.
Cancellation by us
We will aim to fulfill your orders to the best of our ability. However, we reserve the right to cancel your order or purchase (an order already accepted by us), without being liable for any damage or costs, if one or more of the following circumstances apply:
- We do not have sufficient stock to deliver the goods you have ordered (any payments will be refunded)
- We cannot deliver to your area or country
- Your order is flagged by our security system
- We have a reason to believe that you are a reseller
- We have a reason to believe that you will be attempting to reverse engineer the products
In the event of cancellation we will contact you by email and if a payment had already been processed will re-credit your account as soon as possible, and in any event within 30 days of your order being placed.
Your activity and your computer
You may use this website at your own risk and it is understood that you are personally responsible for your use of this site and for your communication and activity related to this site. We make every effort to ensure this website is free from viruses or defects. However, it is your responsibility to ensure you use the right equipment to use this website and to use the appropriate antivirus softwares if you are on a PC, if you are on a MAC you are all set.
Content
Every care has been taken in the preparation of the content of this website to ensure the items and terms are described accurately. There may however, from time to time, be technical inaccuracies and/or typographical errors. There may be slight variations from time to time in style or color reproduction, or in text descriptions. As the actual colors you will see will depend on your monitor, we are unable to promise or guarantee your monitor’s display of any color will actually reflect the color of the product delivered to you. To the extent permitted by law, CuteCircuit shall not be liable for any claims either direct or in terms of consequential loss relating to the accuracy of the information contained in any of the sections of this website, whether this arises from breach of duty, breach of contract, negligence or any other way.
Trade marks
On our website all trademarks, product names, company name and logos are the property of CuteCircuit and the property of their respective owners. No permission is given by CuteCircuit either directly or implied, in respect of the use of any such brand names, photographs, product names or titles or copyrights which belong to CuteCircuit or third parties, and such use may constitute an infringement of the owners rights.
Governing law
This website, any content contained herein and any contract brought into being as a result of usage of the website are governed by and construed in accordance with English Law and any disputes will be dealt with under the sole jurisdiction of the courts of England. All contracts are concluded in English.
Events beyond our control
We will not be in breach of this agreement or otherwise liable for any delay in performance if to the extent that any delay or failure results from circumstances beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Notices
Our terms and conditions relating to your use of this website may be updated from time to time and we suggest you check our website regularly for any changes to our terms and conditions.
The gift card
You can purchase a CuteCircuit Gift Card for various values. The value on the Gift Card can be redeemed against any full price product available on the CuteCircuit website during the year. You can ship the Gift Card to anyone anywhere in the world and it will be sent in a nice gift wrapped package.
Contact Information
Please feel free to contact CuteCircuit Customer Service about all questions relating to your purchase. CuteCircuit Customer Service Operators are able to answer technology questions related to the operation of our products. Our operators cannot answer questions about availability of products not yet for sale on our Website. For general queries about CuteCircuit please visit www.cutecircuit.com.
For your questions relating to purchases from CuteCircuit, you can e-mail us at the following address and we will do our best to get back to you within 1 working day:
Phone
Our Customer Service telephone lines are open from Monday to Friday from 9 am to 5 pm (except on some public holidays) to answer your queries relating to your purchase on our Website. The CuteCircuit Customer Service contact number is +44 (0) 207 502 1994.
Thank you for shopping at CuteCircuit!
